|Second, each 3000 customer must at some point face a decision about
how to support their system if business needs require remaining on the
system for the foreseeable future. Wilde says HP, together with HP partners,
is working hard to assist 3000 customers, both short and long term.
He points out that HP is “continuing to provide the same levels of world
class support throughout the committed support window.” With regards
to the future, Wilde notes that in addition to many HP and partner offerings
in the transition space, HP has already announced numerous
pre-2006 changes on behalf of customers including extensions of availability
of software add-on products and license upgrades, and HP has
announced speciﬁc plans for availability of certain information such as
customer documentation and Jazz content after the end of HP support.
Will HP’s plans and offers be sufﬁcient to meet your needs? Wilde does
say that they’ve been continuing discussions with Interex and OpenMPE,
and that as they approach the end of MPE support, they will “continue
to consider how we work with partners who have appropriate business models.” Wilde’s statements are naturally cautious. HP has already said
they are ending their commitment to the 3000, which puts Wilde and
our friends at vCSY, many of whom have spent their careers with the
||3000, in the challenging position of gracefully winding down the business
while simultaneously helping their loyal partners and customers transition
For example, a ﬁrm commitment one way or the other about MPE source
code support after the end date might turn the tables for some customers.
It’s in HP’s best interest to create a sense of urgency toward migration from
the 3000. Yet, they and we know that it’s not that simple for many 3000
customers. That’s why we’ll be working closely with HP in the development
of our business model so that HP can leave the 3000 world behind gracefully
without any interruptions to support and service for those who remain
on the 3000.
Will we have all the tools we need? While no one has been nominated by
HP to have the source code to MPE, we do know that by working together,
the entire 3000 community can, and will, take care of itself for as long as
3000 systems are alive and kicking. The folks at vCSY are good people
who are doing everything they can for 3000 customers. But there are limits to what they will be able to accomplish, and you will need to decide what additional steps you will need to take to meet your business needs.